Improving Digital Access

Aldershot Primary Care Network is working to improve digital access to GP services and NHS information.

As part of our outreach work, we promote and support patients to use the NHS App. The NHS App is a safe and secure way for patients to access a range of NHS services from a smartphone, tablet or computer.

Through our community outreach events, and from GP Surgery waiting rooms, we help patients understand how the NHS App can be used and support them to get started where needed. This includes guidance on setting up the app, logging in, and using key features such as ordering repeat prescriptions, viewing test results, checking appointments and accessing NHS information.

We know that not everyone feels confident using digital tools. Our aim is to make digital access easier, clearer and more inclusive, while ensuring patients still know how to contact their GP practice if they cannot use online services.

By supporting more patients to use the NHS App, we can help people manage their health more easily, access services at a time that suits them, and make better use of the digital options available across the NHS.